At Traceless Designs, we want you to love your purchase! If you are not completely satisfied with your order, you may return the item(s) within 30 days of delivery for a refund or exchange. If you wish to return your purchase, please get in touch with us on our contact page.​​

​

Conditions for Returns:

Items must be returned within 30 days from the delivery date. The item(s) must be unused, unwashed, and in the original packaging with tags intact. For hygiene reasons, earrings cannot be returned.

​​​

Customers are responsible for paying the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

​

Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.

​

Exchanges:

If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

​

For any questions or concerns about your return, please get in touch with us on our contact page.